Twitter Management Team: February 7, 2019 By: Ari Rassouli, Carly Grossman, Madelyn Dwyer, Kierstyn Yardley Thursday’s class was centered around social media policy and crisis communication/management. The day before, our team tweeted relevant articles and shared our general thoughts to initiate the online conversation. Kelli began class by briefly going over the details for our final project. Afterward, she continued…read more

By: Kacie Van Stiphout Obviously, there isn't any "right" way to deal with a crisis. What should happen beforehand is the PRE-crisis planning. Always have some sort of dialogue in place. Furthermore, I think it's important to also have the line of communication well placed out. Who exactly gets spoken to first, then so forth and so on. When a…read more